If you are getting Error Codes or Severity Errors. It is very likely that your system is not compatible with DRM Security. Your hardware and/or software may be out of date.
Please see our minimum system requirements page for streaming playback located here:
If you do not at least meet the minimum system requirements, your device will not be compatible with our platform.
If you meet the minimum system requirements, please reach out to us and we can assist with troubleshooting to see what may be preventing you from streaming properly. We highly recommend checking to ensure your Operating System and Browser are up to date and have no pending updates.