If you are receiving Severity Errors while attempting to stream a screener, it is very likely that your system is not compatible with DRM Security. Your hardware and/or software may be out of date. Please check to see if your computer and/or browser is up to date.
Please see our minimum system requirements page for streaming playback located here:
If you do not at least meet the minimum system requirements, your device will not be compatible with our platform.
If you are still having issues please contact us at email@example.com. Please include the error code you are receiving or a screenshot of the error code to help expedite troubleshooting.